Brenden Heller and Melanie Lehman, registered nurses in the Emergency Department at Red Bud Regional Hospital, were honored this quarter with The DAISY Award® For Extraordinary Nurses. The award is part of the DAISY Foundation’s programs to recognize the super-human efforts nurses perform every day.
Heller and Lehman received a nomination from a patient’s daughter which stated, “I brought in my mother and they greeted us with a smile, introduced themselves and listened to our story. They showed compassion and understanding of our situation, and explained what was to happen, joked and laughed with us. It was as if we were discussing a shared parent! We were also having trouble with my mother’s phone. With her possibly being transferred to another hospital, getting her phone to work was essential. They fixed it. I have been in healthcare for close to 35 years and this kind of care is not routine, it’s exceptional.”
For more on the DAISY Award winners, please see this week’s print edition.